Office Policies: What to include...

We need to make sure to set clear expectations with our patients, which is why it's so important to have well-written office policies.

And be mindful that you may need to update and tweak these policies regularly. Sounds painful, I know... but trust me... you will want these in place!

Listen in below for some ideas on how to create office policies on cancellations, no-shows, potential missed appointment fees, returns, and refunds.