improve your patient experience

How to Identify the Biggest Health Challenges Your Patients Face (and Create Solutions They’ll Love)

Struggling to identify your patients’ biggest health challenges? Learn how to uncover what’s holding them back and create solutions they’ll love. Plus, grab your free 12-Month Business Growth Plan to grow your practice with ease!

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Secret shop, secret shopping

How to Improve Your Patient Experience by Secret Shopping

They say “TV rots your brain,” but I’m here to tell you that’s a lie (well, sometimes). Take the CBS show Undercover Boss. It’s the one where an executive poses as an employee in their own firm. The goal is to find out what’s working in the business and what’s not. And it never fails.

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